When can I register?
Any time!

What if I join in the middle of the month?
No problem! Your initial payment will include the prorated amount for the month you’re starting, as well as the fees for the following month’s lessons.

What do I have to pay up front?
You’ll pay the annual family registration fee of $30, plus the first full month of lessons, and any prorated amount for a partial month if you’re starting in the middle of a month. You can pay that with a check or credit card before your first lesson.

I know now that we only want to take lessons in June and July? Can we do that?
If you know your stop day at the time you register, you can fill out a Withdrawal Form and return it to our front desk right away. Your initial payment will cover lessons for both June and July.

Do we have lessons during holidays or when the schools are closed?
Swim America observes DJUSD school holidays. Please check our master schedule (online or at the front desk) for specific dates the pool is closed and lessons are canceled.

What happens to my auto-payment for a short month, such as December? Or a month with 5 weeks?
Our monthly fees are averaged over the course of a year (so the monthly fees are based on 48 weeks of lessons), so your auto-payment takes into account longer and shorter months.

What about Monday holidays?
Our monthly fees are based on four full holiday weeks during the year when SwimAmerica is closed (two weeks at Winter Break, one for Thanksgiving and one for Spring Break). If your lesson is on Monday, your auto-payment will be prorated on months with Monday holidays.

When can we make up a class?
In order to maintain the integrity of our classes, we only offer make-ups for illness. If there is a space available in another existing lesson at the right level, we will honor a make-up. If your child must miss a lesson and there is not another space, we’ll give your family a pass to Family Fun Night at our facility.

We’re going on vacation for several weeks this summer. Can we do some makeups?
If you leave for an extended time, we may be able to stop and restart your lessons. Keep in mind that your restarted lesson may need to be at a different day or time. Please call the office at 530-759-1214 or speak with a staff member at the front desk if you need to miss your lessons for more than two weeks in a row.

Our family’s schedule varies by season. What if I need to change my day/time throughout the year?
No worries! You can change your class day or time at any time as long as there’s availability. Just call the office at 530-759-1214 or stop by the desk and speak with a staff member.

Why are lessons only once a week?
We believe consistent education produces outstanding results. Once a week lessons provide the foundation for learning that lasts a lifetime. If your child would like to swim more than once a week, you may select an additional day and time.

What if my class has only one student?
If a semi-private lesson has only one student enrolled, we reserve the right to cancel or consolidate that class into another. If a class has only one student due to absences, it becomes a 20-minute private lesson for that day.

My toddler is potty-trained. Does he need a swim diaper?
Re-usable swim diapers are REQUIRED of all swimmers 3 and under, even those who are potty trained. The warm water stimulates digestion, so even proficient pottiers can have accidents. We must make sure that we avoid all possibility of fecal contamination in our pool to keep all our swimmers safe and healthy.

What happens to my class day and time if my child moves up a level?
In many cases, when a swimmer moves up a level, his current swim class (instructor and other children) will continue to work for him/her. Often, the small group of children will move up levels together – or leapfrog one another – so they can stay together. Our classes are usually made up of a couple levels working together (such as Levels 1-2, or 4-5). However, if a class becomes too imbalanced, your child may need to move to another group when he/she moves up a level. There may be an opening at the same day and time, or we may need to find another day and time that will work for you.

What if my child’s class isn’t working out?
If you EVER have questions or issues about your child’s lesson – whether it’s other swimmers, your own child, the instructor, or a combination – please talk with the Site Supervisor on deck during the lesson. He/she will work with you to make sure that your child’s experience is positive and productive. Of course, if we need to find another class for your child, we can certainly make changes to your day or time.

How do I know if my child needs swim lessons?
School age children need swim lessons to learn to swim on top of the water. Underwater swimming cannot save their lives! Children tire quickly underwater and trying to sustain underwater swimming may even cause a drowning. Learning a good freestyle stroke with proper air exchange will help your child build confidence in the water and may save his or her life. In addition to safety, swimming skills allows children to enjoy the variety of activities in and around water.

How long will it take to learn to swim?
This depends on your child’s age and level of fitness. It takes 20 or more lessons for preschoolers to learn the basic skills of floating, kicking, returning to the wall and rolling over on their back to breathe, float and rest. Older children learn more quickly and most learn to swim 2 or more strokes in 20 or so lessons.

What type of lesson does SWIMAMERICA offer?
SwimAmerica offers swim lessons from infant through adult. We teach with the most effective method known, using a progression developed by this nation’s top swim coaches. Our goal is to teach your child to swim well and learn the skills quickly. Group lessons are offered with a ratio of 1:3-4 in the earlier levels and 1:up to 5 in the advanced levels. Our coaches are mature adults with ASCA Level 1 certification, and ongoing SwimAmerica training.

SwimAmerica offers classes Monday – Saturday at a variety of times. Please return all forms to Physical Edge South OR call 759-1214 to register by phone.

If you have any questions, please call Rose, SwimAmerica, Program Director, at 530-759-1214.